Terms & Conditions
Privacy Policy
Welcome to Harley's Letterman Jackets. We are committed to safeguarding the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services and visit our website.
​
Information We Collect:
We may collect the following types of personal information:
-
Contact Information (name, email address, phone number, and shipping address).
-
Payment Information (credit card details or other payment methods).
-
Personal Preferences (customization requests for your jacket).
-
Order History (details of past orders).
-
Communication History (record of interactions with our customer support team).
​
How We Use Your Information:
We use your personal information for the following purposes:
-
To process your orders and payments.
-
To provide you with customer support and address inquiries.
-
To personalize and fulfill your customization requests for your jacket.
-
To communicate with you regarding order updates, promotions, and new products.
-
To improve our services, website, and user experience.
-
To comply with legal obligations.
Sharing Your Information:
We do not sell or rent your personal information to third parties. However, we may share your data with:
-
Service Providers: We may share information with third-party service providers who assist us in operating our website, processing orders, or delivering products.
-
Legal Compliance: We may disclose your information if required to comply with a legal obligation, protect our rights, or respond to lawful requests by public authorities.
-
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to a third party.
Data Security:
We implement security measures to protect your personal information. However, no online method of data transmission is entirely secure, and we cannot guarantee the security of your data.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your online experience and gather information about how our website is used. You can manage your cookie preferences in your browser settings.
Your Rights:
You have the right to access, update, or delete your personal information. You can also object to the processing of your data, and request data portability. To exercise these rights, please contact us.
Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children.​
Social Media Consent
By shopping at Harley's Letterman Jackets, you agree to the following social media consent terms:
-
Image and Content Usage: By making a purchase and wearing Harley's Letterman Jackets, you grant us permission to feature images or content of you wearing our jackets on our official social media channels, website, and other promotional materials.
-
Minors and Parental Consent: If you are under the age of 18, you affirm that you have obtained the necessary consent from your parent or legal guardian for the use of your images or content on Harley's Letterman Jackets' social media channels, website, and promotional materials.
-
Modification and Removal: You acknowledge that Harley's Letterman Jackets may edit, modify, or remove any content featuring your image at our discretion.
-
Use for Promotional Purposes: The images or content may be used for promotional purposes, including but not limited to advertising, marketing, and social media campaigns.
-
Non-Exclusive License: This consent provides Harley's Letterman Jackets with a non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content worldwide.
-
Revocation of Consent: You have the right to revoke this consent at any time by contacting us at harleysletterman@gmail.com Once we receive your revocation, we will cease using your images or content for promotional purposes going forward.
By shopping at Harley's Letterman Jackets, you acknowledge that you have read, understood, and agreed to these social media consent terms.
Thank you for being part of the Harley's Letterman Jackets community!
Terms & Conditions
By using the services and products provided by Harley's Letterman Jackets and accessing this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Order and Deposit:
-
To initiate the creation of a custom letterman jacket, we require a non-refundable $250 deposit, which secures your place in our production queue.
-
Harley's Letterman Jackets reserves the right to refuse service or cancel orders at our discretion.
Production Timeframe:
-
Crafting a custom letterman jacket typically takes 12 to 16 business weeks to complete. This timeframe excludes weekends and holidays.
-
Delays due to unforeseen circumstances may occur. We will communicate any delays and work diligently to complete your order as soon as possible.
Jacket Updates and Enhancements:
-
If you bring in your existing jacket for patches or embroidery, we aim to complete the updates within 1 to 2 business weeks.
-
Additional time may be required in some cases, and we will notify you of any such delays.
Shipping:
-
We offer shipping services to get your custom jacket to your doorstep. Shipping costs may vary depending on your location, and you will be informed of these costs before finalizing your order.
-
Please allow additional time for shipping, which may vary based on the shipping method and your location. We'll provide you with tracking information to keep you updated on the status of your shipment.
Returns and Exchanges:
-
Custom letterman jackets are made to order and are personalized to your specifications; thus, we do not accept returns or exchanges unless there is a manufacturing defect.
-
If you believe there is a defect, please contact us within 14 days of receiving your jacket so we can assess the issue and work on a resolution.
Intellectual Property: All content, designs, and intellectual property on this website are the property of Harley's Letterman Jackets and may not be used without our explicit permission.
Liability: Harley's Letterman Jackets is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Governing Law: These Terms and Conditions are governed by the laws of the state of California, and any disputes will be resolved in the appropriate courts in San Bernardino County, California.
Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. You are encouraged to review them regularly for updates.
Contact Us: For any questions or concerns about these Privacy Policy and Terms and Conditions, please contact our customer service team.
Thank you for choosing Harley's Letterman Jackets. We value your trust and are committed to protecting your privacy and personal information while delivering quality custom letterman jackets.